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I can't
believe this! Just when I need my computer the most it crashes! Now I'm going
to have to rewrite my entire term paper from scratch. #Sad. If anyone knows a
good tech guy please let me know!
Parents
Dear Mum
and Dad,
I
sincerely hope that you are doing well back home and everything is o.k. So far,
this semester has been good for me, although the workload seems to be
increasing at a very high rate. As you are well aware, my computer is 4 years
old, and was repaired after it crashed 2 years ago. Unfortunately, it has
crashed once more, just when I was in the middle of writing of my term paper. I
will have to get it repaired as soon as possible, as I cannot return it to the
company. Please send me some money as soon as possible, since I rely on my
computer heavily for my schoolwork.
Regards
Computer Company
Dear Tech
Support,
I am
writing to you in regards to the repair of my computer. I bought it from your
company 4 years ago, and had it repaired 2 years ago after it crashed. At the
time, it was not out of support. Unfortunately, it crashed today, and it is out
of support. Please let me know how much money you will charge me to fix it, as
I rely on it for all of my schoolwork.
P.S/
Attached to this email is a picture of the computer, showing the model number,
and the error message that is displayed on the screen when I try to boot it up.
Warm
Regards
Nice done, Ahmad. Yeah, we always use different language to different audiences. All of your three parts look very well. I really like your second part which says to your parents. You gave your regards at the beginning, and told your parents you are doing well. This is awesome! In our daily life, people become too busy to extend greetings to parents even ignore them. I think our parents should be our most important part in life, whenever and wherever. You must be a filial son. Also, you expressed your worries very well to all three audiences. You did a really good job. And I learned so many from you. Thank you.
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ReplyDeleteAhmad, you did a really good job. I like the way you look into each audience and have such a different approach towards the audience based on who they are. The way you address your Facebook is significantly different than the company that made the computer just like it should be. I also really liked how you had the "P.S." that is a very smart thing to include in an email to the company. The way you included that would in the long run helped the problem get solved in a faster way than if you were to simply tell them you had a problem like I did.
ReplyDeleteAhmed, your three replies demonstrate an interesting cultural difference in this situation, mostly due to the fact you are studying abroad, but also I think the way in which American's deal with companies versus other cultures. Your replies here are a solid reminder that the culture of the audience is as important as other factors like social status, age, and education.
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